FAQ & Shipping

Shipping policy

Frequently Asked Questions (FAQ)

Processing time

The time we need to prepare an order for shipping varies. Usually it takes about 1-4 days for manufacturing. For details, see individual items.

Estimated shipping times

For USA:
Time for express (UPS) delivery: 5-10 days!
Time for regular (UPS) delivery: 12-15 days!
Time for regular (Ukrposhta) delivery: 15-20 days !
Business days!
For Europe/Canada/Australia/Asia:
Time for express (UPS) delivery: 5-10 days!
Time for regular (UPS) delivery: 10-14 days!
Business days!
We are doing our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the carrier and shipping method you choose.

Free Shipping  

On all orders over $35 worldwide.

Customize the Product

Can Customize the Products?

Yes, All of our products can be personalized with Names, Dates, or Special messages. Just select the customization option when placing your order.

Can see sample of the Personalization before ordering?

Yes, we can provide a design proof for your personalized item before production to ensure it meets your expectations.

We have Changed our wedding date, could you change the engraving?

Yes, of course. Email us and we will do our best to help you.

Discounts

Subcribe for Special Offer 10% Discount for New Customers

Sign up for our newsletter to receive Additional 10% Discount on All Items! 

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. Please contact us with the details of your order for personalized quote.

Guest Books

How many letter press Guest Book Drop Box can the inscriptions hold ?

Small size can fit 20-30 guests (10-15 signatures)
Medium size can fit 50-60 guests (20-30 signatures)
Large size can fit 90-100 guests (40-50 signatures)
X-Large size can fit 120-130 guests (60-70 signatures)

We recommend taking 2 hearts per guest.

Can the pages easy be taken out and placed back in (Photo Album & Classic Guest Book)) 

Yes, you Can the pages easy be taken out and placed back in: classic guest book or photo album.

Import Taxes

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.